Last updated: 02-Aug-2025

Welcome to mixandmatchsalad.com (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our site, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect

We collect different types of information, depending on your interactions with us. Broadly:

a) Personal Information (Identifiable)

• Name

• Email address

• Phone number

• Billing / shipping address

• Payment information (e.g. card details), when you make a purchase

• Any other information you provide via contact forms, feedback, support

b) Non-Personal / Usage Information

• IP address

• Browser type & version

• Device identifiers

• Pages you view, time spent on pages, clicks, referrals

• Cookies, tracking IDs, analytics data

2. How We Use Your Information

We use your data for purposes including, but not limited to:

• To provide, deliver, and maintain services and orders

• Process payments and manage transactions

• Send you order confirmations, status updates, receipts

• Provide customer support

• Improve and personalize your experience on our site

• Detect, prevent, and address technical issues or fraud

• Send you marketing, promotional offers (if you’ve opted in)

• Analytics, site usage trends, and internal reporting

3. Legal Basis for Processing (where applicable)

Depending on your location and applicable laws, we rely on one or more of the following legal bases:

• Your consent (e.g. opt-in to marketing)

• Performance of a contract (e.g. fulfilling your order)

• Legal compliance

• Legitimate interests (e.g. improving our service, fraud prevention), unless overridden by your rights

4. Cookies & Tracking Technologies

We use cookies and similar technologies to collect and store information:

• Essential cookies (necessary for core functionality)

• Analytics / performance cookies (to understand how you use our site)

• Functional cookies (to remember preferences)

• Advertising / tracking cookies (for marketing, retargeting)

You can set your browser to refuse cookies or alert you when cookies are being used. Note: disabling cookies may affect your ability to use certain features of our site.

5. Sharing & Disclosure of Information

We may share your data in certain situations:

• With service providers / third parties (payment processors, shipping partners, IT hosting, analytics) who perform services on our behalf

• To comply with legal obligations (court orders, government requests)

• To enforce our terms of use / protect our rights

• In the event of a merger, acquisition, or sale of all or part of our assets

• With your consent

These third parties are only given the data necessary to perform their function and are bound by confidentiality obligations.

6. Data Transfer & International Storage

Your information may be transferred to (and stored on) servers located outside your country (e.g. in other jurisdictions). When we do, we ensure proper protections such as standard contractual clauses or other safeguards required under applicable law.

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, or to comply with legal obligations (e.g. tax, accounting). After that, we securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access your data

• Right to correct or update inaccurate data

• Right to delete / erase your data

• Right to restrict or object to certain processing

• Right to data portability

• Right to withdraw consent (for marketing, cookies)

• Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us using the details below. We may ask for proof of identity before we comply.

9. Security

We take appropriate technical and organizational safeguards to protect your data (encryption, access controls, secure servers, etc.). However, no method of transmission or storage is 100% secure—so we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to children under [age — e.g. 13 or 16 depending on law]. We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with data, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date and notify you (e.g. via a banner or email). Your continued use after changes constitutes acceptance.

12. Contact Us

If you have questions, concerns, or want to exercise your data rights, reach out:

Email:info@mixandmatchsalad.com